Compliance and Security Lead

Deep audit experience across SOC 1, SOC 2, PCI DSS, NIST frameworks, AICPA standards, and PII/privacy requirements.

You have run audits end to end: evidence collection, control mapping, and auditor coordination.

Experience working directly with major audit firms such as Deloitte or EY; you know what a gold-standard audit engagement looks like from the inside.

You have inherited manual compliance programs and driven them toward automation tooling, process, and repeatability (Drata or similar compliance automation platforms).

Vulnerability management at scale: you have taken a large vulnerability backlog (thousands of findings) and driven it down through prioritization, ownership, and process.

Customer-facing confidence: you own the room in security posture conversations with enterprise prospects, and you are equally comfortable saying "let me get back to you" and then actually getting back to them.

At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:

Unlimited Vacation:

Recharge when you need to.

Extended health coverage, dental, vision, travel, and life insurance.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and

Monday.com

, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.

At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.