Customer Care Representative – Lucid Motors German Speaker

Experience in customer service, automotive, EV, luxury retail, or tech environments.

A passion for sustainability, innovation, and premium customer experiences.

Lucid Motors is committed to maintaining a safe and trustworthy environment.

: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

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Candidate Privacy Notice

. If you are a California resident, please refer to our

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.

You will be the frontline voice of Lucid Motors for customers, delivering a premium, seamless, and human‑centered experience that reflects the brand’s commitment to innovation and luxury.

This role blends technical understanding, problem‑solving, and hospitality to support owners and prospective customers throughout their journey.

Customer Support & Experience

Serve as the primary point of contact for inquiries via phone, email, chat, and in‑person interactions at Lucid Studios.

Provide clear, accurate, and empathetic guidance on vehicle features, charging, software updates, service appointments, and ownership questions.

Resolve issues efficiently while maintaining a luxury‑brand tone and experience.