Tech Service Engineer Level II (Control Base)

Minimum 7+ years of hands-on experience in HVAC systems and rooftop equipment installation, maintenance, and repair

Emphasis on control platform integration and operational oversight

Advanced technical expertise in refrigeration systems, electrical systems, controls, and applications examination

Demonstrated proficiency in root cause problem analysis and systematic problem resolution methodologies

Strong customer service orientation with excellent phone etiquette, communication skills, and customer-centric behaviors

Comprehensive understanding of rooftop product applications, specifications, and proper installation protocols

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

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In this role, you will be responsible for delivering exceptional technical support and service to our clients and internal teams.

As a Tech Service Engineer, you will leverage your extensive technical expertise and customer-focused, customer centric approach to resolve complex issues, mentor junior team members, and drive continuous improvement in our service delivery processes.

Diagnose, troubleshoot, and resolve complex technical issues across multiple systems and infrastructure components with efficiency and accuracy with an emphasis on applications of products, investigations of post sales applications issues with equipment/controls.

Provide expert-level technical support to clients and internal stakeholders, ensuring timely resolution and customer satisfaction

Demonstrate expert proficiency in rooftop equipment diagnostics, maintenance, and repair with advanced refrigeration and electrical system knowledge with an emphasis on Control platforms, and building control platforms

Analyze system performance metrics and optimize operational efficiency to maximize uptime and minimize service disruptions

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark

enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding

Bosch teams around the world. Their creativity is the key to innovation through connected living,

mobility, or industry.

Let’s grow together, enjoy more, and inspire each other.