polyai
Account Manager
At a Glance
- Location
- United States
- Compensation
- ange for this role - which is $120,000 – $135,000 base salary / $172,000-$192,5
- Posted
- 2026-07-22T12:01:14-04:00
Key Requirements
Required Skills
Domain Knowledge
- SaaS
Requirements
Minimum of 4-years experience in Account Management type positions owning renewals & expansions of existing customers
Proven history in value-selling and fostering relationships at champion / decision maker level, including; executives, business, and technical leaders.
Understand the importance of mapping out and calculating Return of Investment (ROI) models that support a business decision around cost savings, revenue generation, improved CX and reduction in wait times
Successful results meeting/exceeding sales goals, revenue expansion, new product adoption and identifying new use cases across additional areas of the business.
Proven results that consistently meet and exceed annual retention targets and booking quota
Experience selling solutions embracing SaaS, system and performance software and innovative devices.
Compensation & Benefits
💰 Participation in the company’s employee share options plan
🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company's 401k plan
🏝 Flexible PTO policy + 11 designated company holidays
Responsibilities
Manage a book of up to 8 existing Enterprise customer accounts with a focus on account expansion and renewals
Main point of contact for the identification and closing of expansions, upselling and cross-selling into new areas of the business and driving new channel expansion
Lead customer SteerCo executive meetings bringing together C-level economic buyers with transformation, operations and IT
Leverage business reviews to align business and IT buyers with a PolyAI-driven AI roadmap
Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates
Work alongside our solution consulting team to create bespoke / tailored demos to convert potential use cases into reality
About the Company
🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD