Implementation Engineer

You can manage multiple concurrent customer engagements while maintaining high quality and clear communication.

You have excellent communication skills — you can explain complex technical concepts clearly to both engineering leads and executive stakeholders.

Bonus

You're familiar with enterprise security and compliance requirements (SOC 2, self-hosted deployments, network boundary constraints).

You've worked with APIs/SDKs in a customer-facing capacity (building integrations, writing client libraries, or doing technical enablement).

Total compensation at Warp consists of two parts: 1) a competitive base salary, and most importantly, 2) meaningful equity.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and level of experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The budgeted compensation amount for this role is targeted at $180,000 - $220,000.

In addition to salary, all employees receive further compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we’re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside.

Final total compensation is determined by multiple factors including your experience and expertise and may vary from the amounts listed above.

Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board

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Why this role?

Warp is scaling its enterprise motion around Oz Cloud Agents — cloud-connected background agents that run from events, schedules, or integrations, giving teams scalable automation with shared observability. As enterprises adopt Oz, they need hands-on technical guidance to deploy production agents — configuring environments, designing agent workflows, setting up self-hosted infrastructure, and iterating on prompts and skills. We're hiring an Implementation Engineer to be the dedicated technical lead for these engagements.

This person will run our structured Implementation Support program, working directly with customer engineering teams from use case selection through production deployment. You'll sit at the intersection of engineering and enterprise GTM; building alongside customers, not just advising. You'll architect agent workflows, configure Docker environments, write skills and prompts, debug integrations, and guide self-hosted deployments. You'll also work closely with Product and Engineering to translate field learnings into product improvements, shaping the platform based on what you see in the field.

As an Implementation Engineer, you will...

Lead implementation engagements end-to-end. Run our multi-week implementation support program — from kickoff (requirements gathering, use case selection, success criteria definition) through weekly implementation sessions to wrap-up (outcome review, ROI validation, expansion planning).