(US) Sr. Business Analyst (6 month contract)

Experience liaising with both the business and technology teams with the ability to simplify complex technical concepts into easy-to-understand non-technical language in order to facilitate, communicate and interact with business stakeholders, working with Agile development methods on data-oriented projects.

Experience with modeling tools relating to process, data, and workflow at the conceptual level Experience using BPMN for process modeling/mapping is highly desired.

Experience in data lifecycle and ETL design; strong understanding of data management principles, data profiling.

Direct experience working with technical teams supporting the delivery of data migration/synchronization between complex systems and/or integrations.

Experience in creating complex test plans and quality assurance plans to validate new systems.

Salesforce, NetSuite & PowerBI experience is preferred.

Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, data mapping, entity relationship diagrams and ‘To-be’/’As-Is’ process flow diagrams.

Facilitate interviews and process workshops to gather requirements from key stakeholders, while also identifying opportunities to improve the business, using information technology as an enabler.

In collaboration with the business SME, build user stories translated from to-be use-case(s) and process maps, functional and non-functional requirements, including success criteria.

Design, build and maintain the enterprise business data architecture in collaboration with and in support of the enterprise business systems landscape.

In collaboration with the Business Systems Manager team, design and produce the applicable roadmap(s) of data management.

Mentor and coach team members on best practices standards in business data flow and enterprise system integration process modelling.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out

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