Supervisor, Site Operations

6+ years of experience working with server, storage, compute, and network hardware.

6+ years of experience troubleshooting and repairing servers and networking infrastructure.

5+ years of experience in inventory management, including ordering, receiving, and shipping server and network equipment.

Proven leadership experience in a data center or technical operations environment.

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Experience with Python, Bash or other scripting languages.

As the Datacenter Technician Lead at xAI Memphis, you will oversee the health and performance of our server and network infrastructure across data centers and global points of presence.

You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations.

Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.

Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.

Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.