Assistant Account Manager, Commercial Lines

Property & Causality License required within first 6 months

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.

The Assistant Account Manager provides a high level of support in obtaining, maintaining, expanding, and servicing commercial lines accounts.

Assists the Account Management team with all aspects of the account-service process.

Including but not limited to the following: certificates of insurance, policy changes and client payments.

Participates in the renewal preparation process, including generating renewal updates on accounts.

Assists with marketing clients to carriers.

Assists with coordinating premium financing and the collection of premiums.

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

The Assistant Account Manager provides a high level of support in obtaining, maintaining, expanding, and servicing commercial lines accounts. This position assists with certificates of insurance, policy changes, gathering renewal information preparing client presentations, general account assistance and other special projects. This position will require meeting daily production standards, goals and service commitments.

DUTIES & RESPONSIBILITIES:

Assists the Account Management team with all aspects of the account-service process.

Responds to policy inquiries via phone and email. May field phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.