Client Manager

6+ years managing client relationships or selling to HR leaders within B2B tech; experience in employer benefits and healthcare is a strong plus

Proven success strategically and autonomously managing a book of business (30+ customers across segments), including engaging with executive sponsors, senior leaders, and HR decision-makers

Client Engagement & Success

Track record of achieving high retention, adoption, renewal, and expansion metrics, including closing large expansion opportunities

Skilled at developing and implementing account strategies to maximize customer value and drive revenue growth

Ability to build strong, trusted relationships and act as a strategic advisor to customers

As a Client Manager, you will own Modern Health’s employer relationships from launch through contract renewal.

You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth.

You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion.

Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.

Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and consultative recommendations.

Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers

“It Takes a Village” culture

. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.

We have an obsession to win.

We are highly ambitious and passionate about the work that we do.  We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.

We are accountable and can rely on each other.

We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.