VCA AI Agent Development Director

Basic Qualifications:

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Proven ability to design, build, and deploy Gen AI agents for complex business use cases.

Demonstrated expertise in testing, validation, and ensuring reliability of Gen AI systems.

Preferred Qualifications:

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Work Hours:

Varies upon the needs of the department.

Travel Requirements:

This position requires travel 5-10% of the time.

Mental/Physical Requirements:

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

The Director, AI Agent Development leads the strategic design and development of AI agents to support key business functions such as market analysis, proposal generation, and risk assessment. This role is responsible for prompt engineering, architectural decisions, and rigorous testing to ensure agent accuracy and reliability. The Director develops modular frameworks to enable scalable workflows and collaborates across teams to deliver innovative, high-impact Gen AI solutions.

Key Responsibilities:

Strategic Leadership: Define and drive the vision, strategy, and roadmap for Gen AI agent development, aligning with organizational goals and priorities.

Agent Design & Development: Lead the design and development of AI agents for diverse use cases, including market analysis, proposal generation, and risk assessment.

Prompt Engineering: Develop and refine prompt engineering techniques to optimize agent performance and output quality.

Architecture Decisions: Make high-level architectural decisions to ensure agents are robust, scalable, and easily integrated into enterprise workflows.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.