swifttrans

On-Site Customer Account Manager

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Requirements

2+ years experience in sales and/or pricing and/or customer service in transportation industry required.

Must possess exceptional communication skills.

Must possess strong negotiation skills.

Must be able to work independently.

Must be able to present information clearly and concisely.

Must be customer focused.

Compensation & Benefits

Our Benefits Package includes

401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities

- We have an adoration for helping others which is why we have worked hard to

establish partnerships

with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Responsibilities

Manage customer's service expectations and provide analysis of key performance metrics. Recommend, negotiate and implement transportation solutions to meet customer network needs.

Manage customer service expectations for assigned account.

Recognize opportunities to capture new business and negotiate rates and service that enhance revenue growth.

Develop positive and solid relationships with assigned customer personnel.

Participate in daily planning and operational functions with heavy emphasis on developing strengths and direction in order to ensure alignment between Swift and assigned customer account in order to meet all business unit needs.

Manage service processes from tender acceptance until delivery of shipment.

About the Company

Swift Transportation has been an

Industry leader

for many years with a profound history dating back to the 1960s. Swift is the

largest truckload carrier in America

with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of

advancement and growth opportunities