Case Operations Manager, Complex Litigation

Prior experience as a paralegal with 2+ years of litigation experience

Prior experience with Salesforce

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful.

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

to Morgan & Morgan's privacy policy.

Oversee all case operations, including developing, implementing and driving adoption of the tools and processes needed for case teams to work up clients cases

Collaborate with Legal Leadership to manage timeline, pace, and scope of case work up against deadlines

Own inventory reporting, providing transparency into work up status, evaluating performance and identifying opportunities for operational improvement

Partner with Product, Legal, Marketing, and 3

party vendors to troubleshoot obstacles and devise creative solutions to overcome hurdles faced by case teams

Develop communication programs to deliver a world-class client experience, including designing tailored outreach plans as well as organizing group events in person or online