Business Operations Analyst (AI & Automation)

1-3 years in analytics, operations, consulting, or tech startup environment

Demonstrated AI/automation projects—show us agents you've built (personal, academic, or professional)

SQL proficiency; comfort with Excel/Sheets for complex analysis

Python fundamentals (scripting, API calls, data manipulation)

Experience building agentic systems (n8n, cursor, replit, Claude tools, custom pipelines)

Familiarity with BI tools (Tableau, Mode, Looker)

This position is eligible for equity in the form of stock options

Medical, dental, and vision plans with coverage beginning on the date of hire

Flexible paid time off

At least 8 paid company holidays annually

Phone stipend

Build agentic workflows that autonomously handle lead enrichment, routing, qualification, and follow-up

Deploy AI tools (Claude, GPT, custom agents) to eliminate repetitive GTM tasks

Prototype solutions quickly—ship v1, iterate based on feedback

Continuously identify and automate manual processes across Sales, Marketing, and Ops

Founded in 2015,

Instawork

is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at