Client Relations Analyst - Personal Lines

Quick learner who is comfortable using multiple systems and a multi-screen setup.

Customer service or call center experience preferred but not required.

Basic understanding of insurance concepts preferred.

Training and proper licensing provided

Generous PTO Policy

Complete health benefits package

401K with company matching

Commission Opportunities with Incentives

Opportunity to move up in your career based on personal performance

Manage inbound client calls regarding payments, cancellations, policy changes, coverage questions, and general service needs.

Identify opportunities to deepen client relationships or support revenue retention by recognizing unmet needs or coverage gaps.

Enter accurate information and process updates in real time during client calls.