Enterprise Operations Director

Proven track record of building effective working relationships with senior leaders and external partners.

Strategic Alignment — Translates enterprise vision into operational plans with clarity and coherence.

Executive Presence — Engages confidently with C-suite and entity president-level stakeholders.

Cross-Entity Collaboration — Navigates multi-entity governance with diplomacy and results orientation.

Operational Excellence — Manages multiple simultaneous workstreams without losing precision or quality.

Relationship Architecture — Builds trust-based relationships that drive long-term partnership and pipeline growth.

The Director, Enterprise Operations serves as the primary operational lead and cross-entity coordinator for Jefferson's direct-to-employer (DTE) health and wellness business unit.

Reporting directly to the EVP & Chief Health Equity & Community Impact Officer, this role functions as the day-to-day engine of this health and wellness initiative — translating enterprise strategy into coordinated execution across Jefferson's three entities and managing the relationship architecture between entity presidents and their respective product leads.

The Director must navigate the tri-entity governance structure with fluency, align product delivery across Jefferson Health, Thomas Jefferson University, and Jefferson Health Plans, and serve as a trusted extension of the EVP's office in all wellness matters.

The Director, Enterprise Operations serves as the primary operational lead and cross-entity coordinator for Jefferson's direct-to-employer (DTE) health and wellness business unit.

Reporting directly to the EVP & Chief Health Equity & Community Impact Officer, this role functions as the day-to-day engine of the wellness initiative — translating enterprise strategy into coordinated execution across Jefferson's three entities and managing the relationship architecture between entity presidents and their respective product leads.

The Director must navigate the tri-entity governance structure with fluency, align product delivery across Jefferson Health, Thomas Jefferson University, and Jefferson Health Plans, and serve as a trusted extension of the EVP's office in all wellness matters.