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Case Operations Manager, Complex Litigation

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At a Glance

Location
Tampa, Florida, United States
Experience
3+ years
Posted
2026-03-05T14:27:12-05:00

Key Requirements

Required Skills

Salesforce

Domain Knowledge

  • Government
  • Insurance
  • Medical

Benefits & Perks

Health Insurance

cluding medical and dental insurance, 401(k) plan,  paid time off and paid h

Requirements

3+ years of work experience in operations, general management, or litigation case management

Excellent problem-solving and structured thinking skills

Exceptional ability to synthesize information, simplify complexity, and deliver actionable plans

Advanced analytical skills, with experience delivering data-driven recommendations

Comfort working autonomously in fast-paced environment across multiple high-priority projects

Responsibilities

Oversee all case operations, including developing, implementing and driving adoption of the tools and processes needed for case teams to work up clients cases

Collaborate with Legal Leadership to manage timeline, pace, and scope of case work up against deadlines

Own inventory reporting, providing transparency into work up status, evaluating performance and identifying opportunities for operational improvement

Partner with Product, Legal, Marketing, and 3

rd

party vendors to troubleshoot obstacles and devise creative solutions to overcome hurdles faced by case teams