blinkhealth
Call Center Specialist | Hiring Now | Onsite- Pittsburgh
At a Glance
- Location
- Pittsburgh, Pennsylvania, United States
- Posted
- 2026-05-14T08:19:57-04:00
Key Requirements
Domain Knowledge
- Retail
Benefits & Perks
edical, dental, and vision insurance 401(k) retirement plan Daily meal stipe
Requirements
Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
Passion for helping others and delivering high-quality patient care
Compensation & Benefits
Medical, dental, and vision insurance
401(k) retirement plan
Daily meal stipend (onsite)
Free shuttle service and onsite parking
Pre-tax transit benefits
#blinkindeed
Responsibilities
As a Patient Support/Call Center Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need.
You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
Conduct outbound outreach to support patients in completing key steps in their prescription journey
Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams