Senior Director, Client Services

6+ years experience in Marketing and/or Consulting

History of working with clients to craft campaigns in the HCP space (open to experience in DTC) to meet client goals and deliver on time

Proven history of building strategic client relationships, preferably with brand managers at pharmaceutical companies / agencies

Proven ability to drive revenue growth through consultative selling and strategic expansion

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

Healthcare

: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge

HSA, FSA & DCFSA

: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)

Coverage & Protection

We are seeking a Senior Director of Client Services who will be responsible for oversight of multiple campaigns across different pharma companies and therapeutic areas to drive overall success and implementation.

You will lead a team of 2-4 Client Success Managers, functioning as the client’s strategic partner.

You will work with the pharma client, agencies, and all internal/external stakeholders involved to understand brand goals and strategic imperatives, aligning them with campaign content and strategy, ultimately driving account growth and retention.

You will work with your Group Account Director to highlight any measurable business impacts and take direct ownership of your pod’s account health.

Strategic Client Leadership & Revenue Ownership:

Own a portfolio of pharmaceutical accounts with responsibility for retention, expansion, and overall account health

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.