Customer Service Representative, AZ (7/13 Start)

You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

YOU’LL BRING:

Customer Service and prior collections experience with impeccable interpersonal skills

Excellent verbal and written communication skills

Computer and typing

literacy/proficiency,

working with multiple software applications/screens simultaneously

We expect that our Customer Service Representatives have clear effective communication, and a positive attitude while problem-solving on every call to ensure that our customer’s needs are met.  While every call varies the goal of providing a world-class experience is the same.

Responsible for in-bound and out-bound calls

Provide top tier support and service to our customers

Thіѕ rоlе іѕ а wоrk-frоm-hоmе роѕіtіоn аnd you must reside within a 60-mile radius of Glendale, Arizona.

Employee Value Proposition (EVP)

:

PROG

is dedicated to providing

people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.