Inside Sales Coordinator

High School or GED required

1 year of customer service and administrative experience

Automotive/auction experience preferred

Must be 18 years of age and have a valid driver’s license in compliance with company requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Drive superior customer experience to ensure dealer satisfaction and build client retention. Support growth of the customer base and act as a liaison between all auction departments, including sales staff, consignment dealers and auction personnel.

Contact customers daily to solicit and develop new buy and sell business.  Discuss inventory needs, current and future promotions and upcoming sales events.  Complete a minimum number of calls as set forth by the GSM or designated manager and log each call

Perform administrative and operational functions. This includes but is not limited to: determining all pre-sale activities, scheduling transportation and reconditioning services, numbering units, setting the sale, flooring units, and entering announcements.

Maximize the number of online sale listings by working with relative departments within the auction. Auditing online representation of vehicles – photos, condition, damages, and announcements.

Perform sale day duties. This includes, but not limited to, customer service, block representation, post-sale reporting, and LiveBlock sale auditing.

Be familiar with policies and procedures for handling all aspects of customer complaints and disputes and resolve in a friendly, courteous manner. Advise the designated manager of serious complaints or incidents. Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues.

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!

Get a sneak peek into life at ADESA!