Benefits & Ops Specialist | Boston, USA

Administer day‑to‑day benefits operations, including enrollments, life event changes, and terminations across medical, dental, vision, life and disability, retirement, and other benefit programs.

Act as a primary point of contact for employees on benefits questions, coverage issues, and navigation of plan resources, coordinating with brokers and carriers as needed.

Support annual open enrollment, including data and configuration checks in systems, employee communications, enrollment tracking, and post‑enrollment audits.

Assist with leaves of absence and related benefits implications (e.g., medical, parental), in coordination with third‑party administrators where applicable.

Help monitor benefit plan data for accuracy and support invoice/billing reconciliation in partnership with Finance and vendors.

Ensures all plan-related compliance items are completed in a timely manner.

The Benefits + Operations Specialist is a key member of our HR team, responsible for the day-to-day accuracy and smooth running of our people systems, employee data, and core HR processes. This role focuses on HRIS and employee data management, first‑line employee support on HR systems and programs, payroll inputs, onboarding coordination, and U.S. benefits administration.

You will partner closely with HR, Payroll, Finance, and external vendors to ensure employees have a seamless experience across the entire lifecycle—from onboarding through ongoing benefits support—while maintaining data integrity, compliance, and confidentiality.

This is an individual contributor role with significant cross‑functional exposure and room to grow in HR operations, HR technology, and benefits.

SingleStore empowers the world’s leading organizations to build and scale cutting-edge AI applications using the only data platform that allows you to transact, analyze and search data in real time. With streaming data ingestion, support for both transactions and analytics, horizontal scalability and vector and full text search capabilities, SingleStore helps deliver 10–100x better performance at 1/3 the costs compared to legacy architectures. Customers worldwide, including Fortune 500 companies and global data leaders, use SingleStore to power real-time AI applications and analytics