Technical Program Manager – Client Interface & Data Standards

We are seeking a Technical Program Manager (TPM) - Client Interface & Data Standards who combines strong customer-facing communication with deep experience managing data specifications, interface standards, and delivery

programs. You understand how enterprise clients consume data, the importance of high-quality standards, and how to guide customers toward scalable, standardized solutions. You don’t need to be a practicing data professional or data engineer, but you

speak fluent data — data models, interface specs, quality expectations, and workflow impacts. You love translating ambiguous client needs into clear, enforceable specifications, partnering with Data Engineering to ensure upstream quality, and most importantly, helping clients adopt standardized data interfaces without customization. You are motivated by reducing friction, improving delivery efficiency, and enabling Zinnia to scale its data products with reliability, consistency, and customer trust.

7–10+ years of experience in data-related program management, solution architecture, client delivery, or similar roles in SaaS, fintech, or insurance.

Strong understanding of data interfaces, data models, data sharing, and integration of workflows.

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $140,000 - $160,000, dependent on skills and location. The salary range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location and may be above or below the stated amounts. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at

www.zinnia.com

for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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Client Interface Leadership:

- Serve as the primary customer touchpoint for interface file delivery, guiding clients to adopt Zinnia’s standard data specifications and minimizing customizations.

- Lead client discussions to ensure alignment, understanding, and long-term adherence to standardized data models

Specification Stewardship:

-  Own the lifecycle of interface specifications with Product and Data Engineering, ensuring specs are accurate, complete, and technically feasible.

-  Translate business needs into clear, testable data specifications, including field mappings, data definitions, and quality rules.