Transfer Specialist

High School Diploma or equivalent

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Ability work schedule to support business needs including weekends and nights

Ability to work on-call weekends, nights and holidays rotation

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.  Follows processes for chain-of-custody, paperwork, and deceased identification

Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures

For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.  Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression

Enters deceased event information into proprietary software according to company procedures

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable