Event Sales Coordinator

We know we’re not for everyone, and that’s okay.

As an Event Coordinator at Engine, you’ll play a pivotal role in driving group travel bookings by proactively managing inbound leads, coordinating logistics, and building strong client relationships.

This role combines sales development with hands-on customer support, requiring a self-driven approach to engage clients, solve challenges, and deliver a seamless booking experience.

You’ll partner closely with Group Sales Managers and Customer Success teams to guide prospects and clients from initial inquiry through booking completion, ensuring high satisfaction and identifying growth opportunities in a fast-paced, evolving tech environment.

1–3 years of experience in a customer-facing role (events, hospitality, sales support, SDR, customer success, etc.)

Proven background in high-volume, customer-facing roles that blend sales and service — such as inside sales, sales development, event coordination, or customer success; (experience in travel, hospitality, or SaaS preferred.)

Own and convert inbound group travel leads by proactively reaching out to engage clients and guiding them through the booking process to completion.

Own the coordination of timelines, hotel communication, and key logistics — including gathering RFPs — to ensure group bookings are successfully executed.

Proactively resolve booking challenges—such as budget changes, shifting guest needs, or timeline adjustments—while keeping customer satisfaction a top priority.

Guide new prospects through the event booking process with the goal of converting interest into confirmed bookings, while educating them on how to use the platform effectively.