End User Support

Possess five (5) years of experience working with NMCI networks.

Experience must include knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series.

Move/Add/Change (MAC) and account build-out requests, help desk support, and customer service.

Provide NMCI/Flank Speed end-user support.

Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.

Manage, maintain, and track NMCI seat and peripheral Contract Line Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.

Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.

Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.

Provide hands-on assistance for issues that do not require direct NMCI Help Desk support.

NIS is an IT and Management consulting company that is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.

Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), employee assistance program (EAP), and educational reimbursement along with Pet Insurance.

Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.