Customer Account Executive, Enterprise

At least 1 year in Sales role

Proven experience owning and executing complex renewal motions end-to-end

Demonstrated ability to identify, build, and close upsell and cross-sell opportunities within an installed base

Strong commercial acumen, including pricing strategy, negotiation, and deal management

Ability to analyze customer data and translate insights into actionable plans

High level of organization with strong pipeline management and forecast accuracy

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

Market-leading leave policies, including gender-neutral parental leave and compassionate leave

Family forming support through Maven for you and your partner

Paid time off - take the time you need, when you need it

Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

Mental health support through Modern Health, including therapy, coaching, and digital tools

The Enterprise Customer Account Executive is responsible for driving retention and growth across a portfolio of strategic, upmarket customers.

This role owns the end-to-end renewal motion while identifying and closing expansion opportunities within the installed base.

Working in close partnership with Enterprise Account Executives and cross-functional teams, the CAE ensures disciplined commercial execution, strong forecast accuracy, and consistent customer outcomes.

This role requires a balance of strategic thinking, data-driven decision making, and hands-on execution.