Bilingual Identity Verification Analyst: Mandarin/English

1-3+ years’ experience in identity verification, fraud prevention, KYC/AML compliance, or a similar role in investment brokerage, fintech, banking, or financial services is preferred.

Proficiency in using identity verification tools

Strong understanding of global identification documents and the latest trends in fraud detection

Strong ability to detect fraud patterns and assess high-risk identity verification cases

Attention to detail is non-negotiable. You must be able to identify subtle signs of document forgery and inconsistencies in customer-provided information.

Strong verbal and written communication skills

Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected.

Identify disparities, inconsistencies, or signs of forgery in submitted documents.

Escalate unclear or suspicious cases to Management for further review.

Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management.

Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics.

Maintaining a well-documented tracker for the detected fraudulent activity and identity trends found.