avantsleep
Patient Care Coordinator
At a Glance
- Location
- Fredericton, New Brunswick, Canada
- Employment
- full_time
Key Requirements
Domain Knowledge
- Clinical
- Healthcare
- Insurance
- Medical
Benefits & Perks
Full-Time Benefits: Comprehensive Benefits Plan RRSP Matching Program (for full-ti
Requirements
A positive and supportive attitude is a must!
Healthcare or Client/Customer service position (1 year minimum required)
Strong client service skills (our patients deserve the best).
A professional and mature demeanor, with strong communication skills.
Very strong organizational and multitasking skills.
Experience using an EMR system is an asset.
Compensation & Benefits
Starting at $18+/hour depending on experience
RRSP Matching Program (for full-time employees)
Health Life Insurance
Dental and Vision
Excellent Work/Life Balance
Responsibilities
Provides day-to-day support to our team members and patients, assist with their questions to help them get the support/care they need.
Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
Reviewing data on clinical activity; prepares associated reports as required.
Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
Assist patients with their insurance pre-authorizations and claim approvals.