tirecraft
Service Advisor
At a Glance
- Location
- Ottawa, Ontario, Canada
- Compensation
- ition with wages ranging from $22.00-$28.00, based on experience. Helping
Key Requirements
Domain Knowledge
- Automotive
- Retail
Benefits & Perks
et Ahead Benefits : Benefits Package including Health and Dental coverage +
Requirements
Previous experience in a leadership position
Previous experience in retail and commercial tire/automotive industry an asset
Valid Driver’s License with a clean abstract
Computer literate
Basic mechanical and tire understanding
Strong communication skills (verbal and written)
Compensation & Benefits
:
Employee Assistance Program (EAP)
Employee Purchase Program
Birthday off with pay
Ministry Certification(s) available
Future ownership opportunities; Employee Stock Ownership Plan
Responsibilities
Write up work orders for all sales and service transactions and present to the Technicians.
Take all “service calls” telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
Invoice all product and service sales once complete and process payment immediately.
Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
Monitor all service activities to ensure work is completed on a “first in – first out” basis and that it is completed in a timely manner.
Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.