IT Specialist (Contract)

In-depth knowledge of an academic or technical discipline normally acquired through courses leading to a relevant undergraduate degree or equivalent experience in the computer/technology field (Cases for Equivalency will be considered);

$54,869

Contract Duration:

May 1, 2026 to March 30, 2027

Comprehensive Medical, Vision, and Dental Coverage

Provides Tier 1 support through helpdesk and escalates issues, as required;

Primarily provides phone and email support to end-users (staff and clients) on software and hardware -related issues; provides in-person support, as required;

Troubleshoots software/hardware for staff and public facing workstations;

In conjunction with Senior IT Administrator, provides ongoing maintenance of all workstations (e.g. patches, updates);

Maintains the configuration of workstations to ensure network security;

In conjunction with Senior IT Administrator, administers and supports client control software;

Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion

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The Information Technology Specialist is responsible for managing and executing everyday operations in the IT Department. They are also responsible for troubleshooting computer problems.

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.