Secondary Markets Manager

4+ years of experience in secondary marketing, lock desk operations, capital markets, or a related mortgage banking function.

Strong understanding of residential mortgage pricing, lock policies, pipeline management, best execution, and investor guidelines.

Experience supporting secondary-market activities across multiple lending channels.

Proficiency in Microsoft Excel; experience with loan origination systems, product and pricing engines, or hedging platforms is a plus.

Strong understanding of residential mortgage pricing, lock policies, pipeline management, best execution, and investor guidelines.

Experience supporting secondary-market activities across multiple lending channels.

Competitive pay and benefits package.

Highly subsidized medical insurance, plus low-cost dental and vision insurance.

401(k) program.

Health Savings Account (HSA).

Generous PTO and company holidays.

Professional growth and development opportunities.

Leadership & Team Management

Lead, coach, and develop a the capital markets team, including the lock desk, providing ongoing training, guidance, and performance feedback.

Manage daily secondary marketing and lock desk workflows to ensure lock requests, re-pricing, extensions, and cancellations are handled quickly and accurately.

Set and monitor team performance metrics (KPIs), ensuring service levels, accuracy, and compliance standards are consistently met.

Implement secondary marketing and pricing initiatives established by senior leadership.

Partner closely with sales, operations, finance, and senior leadership to resolve escalated issues and support company objectives.