Global CRM Manager - Campaigns

Extensive experience in CRM campaign management, ideally across both B2C and B2B contexts

Hands-on experience with both Braze and SFMC — comfortable building and deploying campaigns in each platform, not just directing others

Experience building enablement materials (playbooks, training) for distributed/local marketing teams

Strong QA/governance instincts — comfortable owning quality standards under time pressure

Experience operating in a B2B CRM context (account-based comms, profession-based lifecycles)

Experience partnering with UXR or Product Research teams on survey/interview deployment

A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.

Working alongside an international community of users, partners and 1,200+ colleagues across 21 countries that are on the same important mission.

Personal and professional development opportunities in a fast-paced scale-up environment.

An inclusive company culture where you can bring your authentic self to work

A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

We're looking for a Global CRM Manager-Campaigns to own the ideation, execution, and continuous optimization of global CRM campaigns across both B2C and B2B.

This is an execution-focused role — you'll lead the end-to-end delivery of ad hoc, commercial, and cross-market campaigns, while also acting as the CRM expert who enables local teams to execute with quality and consistency.

With support from the Technical CRM Manager, you'll also own global B2B CRM execution end-to-end, including optimising triggered communications and product improvements such as onboarding and lifecycle comms.