growthassistant
Billing & Collections Specialist (LATAM)
At a Glance
- Employment
- full_time
Key Requirements
Required Skills
Domain Knowledge
- Automotive
- Finance
- SaaS
Benefits & Perks
ime-Off (PTO): 7 days Holiday PTO 6 days Regular PTO 🚀 Why
Requirements
Conduct calls daily to remind clients of upcoming bill due dates to prevent lapses.
Collections Management:
Handle reactive calls daily to resolve overdue or delinquent accounts.
Research account history in Chargebee and HubSpot before making contact to ensure accuracy.
Maintain meticulous notes on every interaction and assist with manual reconciliation between our CRM and billing platform.
Internal Collaboration:
Compensation & Benefits
Rate: starts at $5.5/hr
Attendance Bonus: $25 per month for perfect attendance
Performance Bonus
Referral Bonus: $300 per successful referral
Paid Time-Off (PTO):
7 days Holiday PTO
Responsibilities
Billing & Collections Specialist
to manage our dealer client accounts.
In this role, you won’t just be "chasing payments"—you will be building professional relationships, navigating billing complexities, and ensuring a seamless financial experience for our partners.
You will handle a mix of proactive outreach (reminders) and reactive collections (delinquent accounts), making roughly 50–100 calls per day.
Conduct calls daily to remind clients of upcoming bill due dates to prevent lapses.
Collections Management: