Forward Deployed Engnieer - META

Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.

Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.

Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.

Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.

Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.

Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.

Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.

Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.

Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.

Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.

Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.

Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.

The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, Product, Support and Engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.

We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact.

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups