Business Operations Specialist

3–5 years of experience in business operations, strategy and operations, project management, consulting, or a similar analytical role.

Experience coordinating cross-functional reporting processes or operational workflows.

Excellent written and verbal communication skills, with the ability to synthesise complex information into clear, concise reports.

Strong analytical skills, with the ability to interpret data, track performance, and surface meaningful insights.

Ability to create data-driven reports and develop compelling, executive-ready presentations.

Strong organisational and project management skills, with the ability to manage multiple priorities and deliver high-quality work on time.

As a Business Operations Specialist, you will play a key role in driving execution discipline, reporting clarity, and cross-functional alignment across ALX. Sitting within the Operations function, you will support the organisation’s operational rhythms by coordinating reporting cadences, tracking performance against key goals, and ensuring leaders have clear, timely insights to inform decision-making. This role is ideal for someone who is highly structured, analytical, and proactive, with the ability to bring order, visibility, and follow-through across a fast-paced, matrixed organisation.

Maintain and improve reporting routines, dashboards, and tracking tools to provide clear visibility into KPI performance and progress against targets.

Coordinate weekly and monthly reporting cycles across teams, ensuring timely and standardised inputs.

Consolidate cross-functional updates into concise executive reports highlighting progress, risks, roadblocks, and decisions required.

Prepare high-quality reports, presentations, and summary decks for sprint reviews, business reviews, and ExCo updates.

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders.

By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.