Sr Staff Quantitative User Researcher

8+ years of experience in user research, product research, or an applied research setting or similar, with a strong focus on quantitative research.

Extensive experience leading survey research across multiple phases of the product development lifecycle, using quantitative insights to influence product decisions.

Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., discovery, product needs, prioritization, concept testing, panel surveys, intercept surveys, write-in analysis, post-release measurement).

Highly proficient in R for statistical programming and analyzing survey data.

Extensive hands-on experience manipulating behavioral data using SQL and integrating into survey methods to tell a cohesive user-focused story.

Demonstrated ability to craft compelling narratives using quantitative data and visualizations.

Canada Tier 1 Locations

$142,000

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$189,000 CAD

Canada Tier 2 Locations

$128,000

Own strategic quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.

Utilize a variety of research methods to embed quantitative insights into the end-to-end product development lifecycle (e.g., discovery opportunity sizing, prioritization, concept testing, tracking and measurement after launch).

Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop and own a research roadmap, identify high-impact research opportunities, and align insights to business priorities.

Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives that guide product decisions.

Champion user-centered decision-making by embedding research into product strategy, advocating for user needs, and influencing leaders across functions.

Elevate the quantitative practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Senior Staff Quantitative User Researcher, you’ll lead both strategic and tactical quantitative studies in close partnership with product managers, designers, engineers, marketers, data scientists, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation