dialpad

Sales Engineer I

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At a Glance

Location
Austin, United States
Experience
1–2 years
Posted
2026-02-27T11:44:14-05:00

Key Requirements

Domain Knowledge

  • Automation

Responsibilities

As a Sales Engineer I at Dialpad, you’ll be the technical heartbeat of our Sales team. Your job is to take our cutting-edge AI-powered communication platform and make it "click" for our customers. You don’t need to be a career network engineer to start. We are looking for someone who is tech-curious, people-oriented, and ready to learn the "Brawn and Brains" of our global architecture.

The Master Storyteller: Lead 2-3 product demonstrations a day, showing small business owners how Dialpad solves their specific communication headaches.

The Pilot: Own the "Proof of Concept" phase, helping customers set up their first office phone systems and test out our industry-leading AI features.

The Trusted Advisor: Partner with Account Executives to answer technical questions and act as a bridge between the customer’s needs and our technology.

The Student: Dive into our training program to become an expert in Dialpad's cutting-edge AI technology and cloud telephony, including learning how our unique infrastructure ensures high-quality calls globally.

About the Company

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI

-driven insights. Visit

dialpad.com

to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.