bcbsma
Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote
At a Glance
- Location
- Hingham, United States
- Employment
- Full time
- Experience
- 1+ years
- Compensation
- Type Full time Hourly Range: $20.40 - $20.40 The job posting range is the
- Posted
- 2026-07-20
Benefits & Perks
s or holidays! 3 Weeks Vacation Time + Wellness Time + Person
off, medical/dental/vision insurance, 401(k), and a suite of well-being bene
Requirements
Must be able to provide service designed to meet the customer’s needs, showing empathy and the ability to apply reasonableness.
Compensation & Benefits
Starting at $20.51/hour ($40,000/year) during training
Eligible for increase after successful completion of training.
Opportunities for continued salary growth as skills progress via our career progression model
Annual raise/bonus based on performance
Responsibilities
Assess, identify, and resolve a provider and / or partner internal inquires in a timely and professional manner.
Resolve provider inquiries within the departmental quality and business metric goals established.
Research and handle complex requests in an appropriate time frame with effective follow-up.
Review and manage personal inventory, in a timely manner, including aged inquiries.
Comply with corporate, division, and team policies and guidelines.
Educate providers’ on electronic technology and track trends for process improvements.