mqreferrals
Senior Production Support Engineer
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 8+ years
- Compensation
- r this position is: National: $86,500 - $108,100 Premium: $93,600 - $117,000 P
- Posted
- 2026-07-28T19:23:29-04:00
Key Requirements
Required Skills
Domain Knowledge
- Automation
Benefits & Perks
eta offers Multiple health insurance options Flexible time off – take what y
Requirements
8+ years of experience in technical support, production support, or IT support for B2B customers.
Experience in the card payments industry is strongly preferred; an understanding of Visa and Mastercard transaction flows, Credit Card Payment, 3DS, and Tokenization will be helpful.
Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
Expert SQL knowledge (relational database experience preferred)
Experience with logging and monitoring tools such as Datadog.
Well versed with Incident management and Escalation management processes
Compensation & Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
National
: A baseline tier that applies to most of the geographic territory of the United States.
Premium
: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
Premium Plus