iterable
Mid-Market Customer Account Manager
At a Glance
- Location
- United States
- Work Regime
- remote
- Compensation
- compensation for this role is $81,000 - $115,000 and includes annual base sala
- Posted
- 2026-03-24T18:34:22-04:00
Key Requirements
Domain Knowledge
- Automation
- Engineering
- Marketing
Requirements
Familiarity with enterprise email marketing and/or marketing automation solutions
MEDDPICC, Value Selling, Command the Message Methodology
Compensation & Benefits
Paid parental leave
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Community Impact Days
Fertility & Adoption Assistance
Paid Sabbatical
Responsibilities
We’re looking for a commercially strong, growth-minded Customer Account Manager (CAM) to join our Mid-Market NOAM team.
In this role, you will own a portfolio of accounts in the $20K–$200K ACV range and be accountable for driving renewals, expansion, rightsizing, and vendor consolidation.
You’ll translate Iterable’s AI-powered, cross-channel capabilities into measurable customer value, ensuring every account is maximizing its investment in the platform.
Success in this role requires a disciplined sales approach, strong forecasting rigor, and the ability to multi-thread across modern B2C marketing organizations - including global brands with multiple regions, units, or stakeholders.
You’ll lead commercial conversations end-to-end: negotiation, pricing proposals, pipeline management, and expansion planning.
Working closely with Customer Success, you’ll uncover new use cases, new channels, and new product opportunities to systematically grow your book of business.
About the Company
pages. Let’s shape the future of customer engagement together!