Cancer Care Advocate (Bilingual)

You use

LOGIC

in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.

INCLUSION

is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.

Medical Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401k with company match

Bilingual (Spanish & English)

The Oncology Support Advocate works closely with our Oncology Nurse Navigators to assist members going through a cancer journey. This critical member of the Cancer support team plays a significant role in providing a concierge-level experience to members by offering individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Oncology Support Advocates play a critical role in the success of the business by developing high-quality relationships and creating memorable experiences for our members. They provide education and resources to facilitate and support informed decision making, timely access to quality health and psychosocial care throughout all phases of the cancer journey.

Key activities in this role include: answering member questions, gathering medical records, helping to coordinate care with existing providers or second opinions, coordinating travel, educating/outreaching to new members who can benefit from the program, and checking in on the members experience.

Successful CAs will not only engage new members but will always look to go the extra mile from a service delivery perspective for all members navigating complexities of oncology. Commitment, high-energy, and passion about changing the way cancer patients and their caregivers experience cancer care are a must! Must have ability to operate in a fast-paced environment centered around customer excellence over all things.

Guide and support patients/families throughout the cancer and survivorship experience.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.