Vice President of Operations, New York

Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region.

This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations.

The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross-functional leaders to scale and optimize the business.

Proven ability to drive revenue growth, manage P&L, and lead large operational teams

Deep understanding of parking industry regulations, customer experience best practices, and operational metrics

Develop and execute regional strategies to drive growth, operational efficiency, and profitability

Identify new business opportunities and lead expansion initiatives within the region

Collaborate with executive leadership to align regional plans with corporate goals and vision

Define and monitor key performance indicators (KPIs) to drive continuous improvement

Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance

Lead technology adoption across locations to streamline operations and enhance customer experience

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.