lithic
Product Delivery Specialist
At a Glance
- Location
- New York, United States
- Experience
- 3–5 years
- Posted
- 2026-03-02T16:59:32-05:00
Key Requirements
Domain Knowledge
- Engineering
- Finance
Benefits & Perks
US Employees: Unlimited PTO 12-weeks fully paid parental
Health, vision, and dental insurance; HSA Contribution Match 401(k) match Vo
Requirements
Proven track record in Program Management, Technical Implementations, Solutions Architecture, or comparable customer-facing roles, successfully delivering complex, multi-layered technology solutions.
3–5 years of experience in FinTech, particularly in payments, card issuance, or financial services technologies.
Strong product sense, concept explanation, and technical acumen: familiarity with APIs and technical concepts.
Understanding of system integrations and technical concepts, with the ability to translate them into clear, actionable insights for customers.
Customer-focused mindset: passionate about solving problems and delivering exceptional experiences.
Collaborate effectively across engineering, product, and partnership teams to deliver high-impact integrations and solutions.
Responsibilities
Drive full-cycle customer implementations, coordinating requirements, configurations, integrations to deliver solutions on time, maximize TTR, and delight customers.
Actively drive implementation progress by removing blockers, executing project plans, and delivering results efficiently, with a strong bias toward action and outcomes.
Proactively evaluate customer challenges and risks, applying problem-solving skills to remove barriers and work cross functionally to optimize the integration.
Execute and support technical deliverables and integrations with our network and issuer partners.
Develop deep expertise in card issuance and processing, becoming a trusted advisor to both customers, partners, and internal teams.
Build strong, lasting relationships with customers and serve as their trusted advisor.