springhealth66

Strategic Customer Success Manager

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At a Glance

Location
Remote
Work Regime
remote
Experience
10+ years
Compensation
ry range for this position is $132,000 - $165,000 , and is part of a competitiv
Posted
2026-03-17T18:51:27-04:00

Key Requirements

Domain Knowledge

  • Healthcare

Requirements

10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies.

Previous experience driving forecasting, renewals, and upsell revenue.

Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more.

sales motions similar to farmer sales roles

, emphasizing relationship building and portfolio expansion.

Experience creating growth through portfolio management, upsells, and cross-sell opportunities.

Compensation & Benefits

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

Responsibilities

Serve as a product expert

and advocate for mental health, supporting a portfolio of Spring Health’s largest and most impactful partners.

for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts.

Identify and position upsell opportunities

proactively, driving revenue growth by aligning solutions with customer goals.

with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction.