Weekend Client Service Representative

Prior experience in a veterinary, emergency, or medical reception environment

Familiarity with veterinary terminology and emergency triage protocols

Proficiency with veterinary software (Instinct)

Our hospital is located perfectly next to the beautiful Tennessee River Park and the new baseball stadium opening soon and close to various restaurants, breweries, and entertainment venues.

Free Employee Assistance Program with mental health & financial wellness resources

Generous employee pet care discount

Competitive hourly pay and shift differentials for nights and weekends

Medical, Dental, Vision, & Life Insurance

120 hours annual paid time off and floating holiday time

Ready to Apply?

Greet clients and patients with empathy, urgency, and professionalism.

Triage incoming calls and determine appropriate response based on emergency protocols.

Gather and verify client and patient information; ensure accurate and timely data entry.

Manage emotionally charged situations with compassion and clarity.

Process payments, estimates, invoices, and medical records.

Maintain cleanliness and order in the reception and lobby areas.