pacemate

Clinical Overnight Triage Specialist

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At a Glance

Employment
full_time

Key Requirements

Required Skills

Microsoft Office

Domain Knowledge

  • Clinical
  • Education
  • Engineering
  • Finance
  • Healthcare
  • Insurance
  • Legal
  • Media

Benefits & Perks

Health Insurance

health, dental, and vision insurance; HSA and FSA options; short- and long-t

Requirements

Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program

IBHRE Certification (CCDS, CEPS, CDRMS) required; CCT or CRAT a plus

Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik

Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition

Moderate to advanced technical skills

Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day

Responsibilities

As a Triage Specialist at PaceMate®, you'll join a team of experienced professionals dedicated to improving outcomes for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote transmission data and diagnostics, interpret complex arrhythmias, and provide the accurate clinical documentation that providers rely on to guide patient care.

This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. This is an overnight role with regularly scheduled shifts Sunday through Thursday, typically lasting 8–10 hours between 5:00 pm and 6:00 am EST.

Remotely monitor patients with CIEDs using PaceMate®'s proprietary software

Triage high priority alert transmissions by analyzing ECG/EGM data and device diagnostics, identifying abnormal device function and complex arrhythmias per ’customer preferred alert preferences

Downgrade alert flags for transmissions deemed to be false positive or low priority