pacemate
Clinical Overnight Triage Specialist
At a Glance
- Employment
- full_time
Key Requirements
Required Skills
Domain Knowledge
- Clinical
- Education
- Engineering
- Finance
- Healthcare
- Insurance
- Legal
- Media
Benefits & Perks
health, dental, and vision insurance; HSA and FSA options; short- and long-t
Requirements
Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program
IBHRE Certification (CCDS, CEPS, CDRMS) required; CCT or CRAT a plus
Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik
Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition
Moderate to advanced technical skills
Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day
Responsibilities
As a Triage Specialist at PaceMate®, you'll join a team of experienced professionals dedicated to improving outcomes for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote transmission data and diagnostics, interpret complex arrhythmias, and provide the accurate clinical documentation that providers rely on to guide patient care.
This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. This is an overnight role with regularly scheduled shifts Sunday through Thursday, typically lasting 8–10 hours between 5:00 pm and 6:00 am EST.
Remotely monitor patients with CIEDs using PaceMate®'s proprietary software
Triage high priority alert transmissions by analyzing ECG/EGM data and device diagnostics, identifying abnormal device function and complex arrhythmias per ’customer preferred alert preferences
Downgrade alert flags for transmissions deemed to be false positive or low priority