Senior Program Manager

Strategic thinker, consensus builder

Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences

Experience working with and influencing cross-functional teams without formal authority

Product Management experience using formal techniques and principles

Experience working with graphical user experience and user interface design

Experience working with object-oriented software development, web services, web development or other similar technical products

Communicate in an effective and professional way with customers in and outside of inContact.

Required Education, Experience and Job Related Skills:

Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. Technical or industry certifications are preferred in addition to the required education/experience.

4+ years of project leadership in a cross-functional environment

4+ years hands-on experience working in a key software development lifecycle role

3+ year of demonstrated success defining and launching products