blend
Product Operations Manager
At a Glance
- Location
- United States
- Compensation
- pensation: Base Salary Range: $118,000 – $139,000 (This applies to full time hi
- Department
- Product
- Posted
- 2026-07-28T16:09:33-04:00
Key Requirements
Required Skills
Domain Knowledge
- Engineering
Benefits & Perks
hat helps keep your medical insurance costs low. Company-paid life, short-ter
Requirements
Report to product leadership on request volume, themes, aging, and release status, and adjust the process based on what the data shows
Home lending product leadership (reporting relationship)
Customer success managers and Premier Support specialists on strategic accounts
Product management leadership on prioritization and roadmap alignment
Product owners and engineering leads on release planning, target dates, and release notes
Delivery leads on in-flight program dependencies
Compensation & Benefits
Base Salary Range:
$118,000 – $139,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.)
Bonus (if applicable):
Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives.
Equity :
Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success.
Responsibilities
Blend's strategic accounts are our largest and most important home lending customers.
Today, their requests reach the product team through many channels: Slack threads, customer success manager (CSM) notes, Asana, Jira, premier support tickets, and escalations.
Many of these accounts also have dedicated Premier Support specialists and support channels, whose break/fix and enhancement asks land in the same product queue with no consistent triage between support work and product work.
Once a request is committed, clients expect to know where it stands: which release it's targeted for, whether the date is holding, and when it ships.
That tracking currently lives in per-account enhancement trackers and status updates that product managers maintain by hand.
This role builds it: a single, structured interface between strategic accounts, premier support, and product, where client needs are captured once, documented well, prioritized deliberately, and tracked through the release pipeline to delivery.