Regional Technology Operations Director, AMER

Proven experience in Technology Operations: Leading agile teams across diverse client sizes (small, mid-market, and enterprise), specializing in distributed, connectivity, and cloud service solutions and operations.

Financial and commercial acumen: Translating financial data into actionable business insights and driving cost-effective solutions.

Deep understanding of IT infrastructure and service delivery: Combining strategic vision with operational expertise and a strong understanding of ITIL frameworks.

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$155,000

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$390,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Develop and execute the ET operations strategy aligned with WPP's overarching Technology Operations and ET strategy.

Partner with the Deputy CIO, Cluster Directors, Regional Directors and the broader Tech Ops management team to translate business priorities into actionable ET initiatives.

Identify and champion technology opportunities to optimize business processes, enhance efficiency, and drive innovation across the function.

Managing a component of the Tech Ops budget ensuring optimal resource allocation and cost-effectiveness.

Oversee the day-to-day technology operations within with a strong focus on delivering exceptional end-user support through deskside and executive support teams.

Effectively balance the demands and priorities of various clusters & regions with available resources across teams.