freenow
Customer Care Executive (Spanish, Greek and English
At a Glance
- Location
- Athens
- Posted
- 2026-02-19T05:45:39-05:00
Key Requirements
Required Skills
Domain Knowledge
- Insurance
Benefits & Perks
icy Mobility Credit Health Insurance Employee assistance program Plus more l
Compensation & Benefits
Flexible working arrangements
LinkedIn Learning
Sabbatical & special leave policies
WeRoad partnership
Birthday, 24th + 31st December off
Short term EU work policy
Responsibilities
: Come and join us in Athens or Thessaloniki!
Customer Care Executive
You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team.
Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.
Deliver high-quality support via calls, emails and messenger platforms
Triage issues and escalate them when necessary
About the Company
We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.
Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.
Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.